Frequently Asked Questions About Pest Control in Phoenix

We recommend monthly service for most Arizona homes.

Frequently Asked Questions About Pest Control in Phoenix

How often should I get pest control in Arizona?
We recommend monthly service for most Arizona homes. Unlike colder climates where pests die off in winter, the Valley’s warm temperatures keep roaches, ants, spiders, scorpions, and crickets active all twelve months. Monthly treatments maintain a continuous protective barrier around your home and come with our 21-day warranty between visits. Skipping months, especially before monsoon season, creates gaps that pest populations exploit quickly.
Pricing depends on the size of your home, the level of pest activity, and whether you need specialized services like termite treatment, scorpion control, or rodent exclusion beyond general pest management. Call us at (602) 944-0099 for an honest quote. We do not do high-pressure sales, and we do not inflate prices to offer fake discounts. Over 40 years of experience means we do the job right the first time, you are not paying for callbacks.
Yes. We follow Integrated Pest Management principles, using green, kid friendly, pet friendly products applied only to targeted areas: foundation perimeters, entry points, and pest harborage zones, not broadcast across floors or countertops. If you have specific concerns, we’re happy to walk you through exactly what we’re applying and where before we start.
No. City Wide Pest Control does not require contracts for residential customers. You can cancel at any time. We keep your business by delivering results, not by locking you into an agreement you cannot get out of. That is how confident we are in our work.
Yes, when done properly. Generic pest sprays have limited effect on scorpions because of their biology. Professional scorpion control targets harborage areas (block walls, foundation cracks, landscape rock), eliminates the prey insects that attract scorpions (crickets, roaches), and maintains a barrier that significantly reduces scorpion populations over time. Most customers notice meaningful improvement within 2-4 weeks of starting monthly service. Learn more on our scorpion control page.
Look for mud tubes on your foundation walls or in your garage, swarmers (winged termites) inside your home especially in spring, discarded wings on windowsills, or wood that sounds hollow when tapped. Termite damage is often hidden inside walls and framing, so if you see any exterior signs, call us at (602) 944-0099 for an inspection. Termite damage gets worse every day it goes untreated. Details on our termite control page.
Do not approach it, spray it, or try to remove it yourself. Arizona is home to Africanized honey bees which are extremely aggressive when disturbed and can pursue perceived threats for long distances. Keep people and pets away from the area and call our 24-hour bee emergency line at (602) 576-5452. Learn more on our bee and wasp removal page.
Yes. We serve restaurants, apartment communities, office buildings, schools, healthcare facilities, retail locations, warehouses, and government buildings. We currently hold pest control contracts with State, County, and City government buildings, along with several school districts across Arizona. Visit our commercial pest control page for details.
A typical monthly service visit takes 20 to 40 minutes depending on the size of your property. Initial inspections may take longer as we thoroughly assess your home and develop your treatment plan. For commercial properties, service time varies based on facility size and complexity.
Monthly pest control comes with a 21-day warranty, if pests come back between visits, we come back at no extra charge. Termite treatments carry a 1-year warranty. Termite pretreatments for new construction carry a 5-year warranty. Bee removal and rodent control carry 30-day warranties. Full details on our guarantee page.
Our entire staff, technicians and office personnel, is licensed by the State of Arizona Office of Pest Management. When you call us, the person answering the phone actually understands pest control and can answer your questions on the spot. Our Senior Office Manager, Office Manager, and HR Manager have a combined 55+ years with the company.
We serve all of Maricopa County including Phoenix, Scottsdale, Mesa, Chandler, Glendale, Tempe, Peoria, Paradise Valley, Cave Creek, Carefree, Anthem, and Fountain Hills. Statewide service is also available for commercial clients.
IPM is a science-based approach to pest management that combines prevention, monitoring, and targeted treatment to control pests with the least possible impact on people, pets, and the environment. Instead of relying solely on chemical application, IPM addresses root causes, entry points, moisture, food sources, and harborage areas. It is the same approach used in hospitals, schools, and government buildings where safety standards are highest. Learn more on our IPM page.
Yes. We provide WDIIR (Wood Destroying Insect Inspection Reports) required for real estate transactions and refinancing. Our inspectors are state-licensed professionals with over 40 years of experience. Fast scheduling and thorough reporting. Details on our termite inspections page.
Yes. We offer Continuing Education Unit (CEU) credits at our office for pest management professionals who need yearly credit hours. Training is provided through professional pest control training videos at just $10 per credit hour. Learn more on our CEU training page.
City Wide Pest Control technicians and office staff at the Phoenix office
Years Serving Maricopa County
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Let's Solve Your Pest Problem the Right Way

Call (602) 944-0099 and a real account manager will answer your questions. Free estimates, honest recommendations, and service you can feel good about.