Privacy Policy

Introduction:

Our company website is – https://citywidepest.com/

City Wide Pest Control Inc. understands that some people have concerns about the collection of personal information and use of it.  This Privacy Policy has been developed to address this.

Types of Information Collected:

Names, phone numbers, emails, and any other info people and or customers volunteer to give us to input into their customer account(s) are stored on their own individual account page.

Information We Collect for Credit Card Processing:

Credit card number, expiration date, CVV code, billing address, cardholder name, & email address.

Purpose of Collecting Credit Card Information:

Processing payments for services.

Method of Information Collection:

Customer info is collected via online, or over the phone to an account manager or representative & then input into an individual account.

Purpose of Data Collected:

Customer information is collected to have an account with us, so we can reach out if needed to send reminders & info via text, email, phone, and for billing, so we can serve others & complete our mission, to help keep people, pets, and property safe from pests.

Data Security Measures:

PCI compliance, Access Controls, Software Security, & Physical Security.

Workwave actively monitors its systems for external and internal threats at application, server and network levels through a dedicated security operations team.

We maintain and execute security incident response procedures in response to a wide variety of threats and work closely with our engineering and external security teams to identify and remediate vulnerabilities.

Data Sharing:

We do not share customer data with third parties, except for credit card processing for billing, and workwave for customer accounts and scheduling purposes.

Third-party Payment Processors:

City Wide Pest Control processes payments with Paynation. Please see the link for their privacy policy.  https://merchants.fiserv.com/en-us/privacy/

Terms of Service for SMS

Consent for SMS Communication

*Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications

If you have consented to receive text messages from City Wide Pest Control, Inc., you may receive text messages related
to our services.

Standard Messaging Disclosures

User Rights:

If you have any questions or need to update or remove the personal information you have on file with us, please call our office at 602-944-0099 and speak with a representative.